Terms and Conditions
Terms & Conditions
Overview
This website is operated by Everra Lane. Throughout the site, the terms “we”, “us”, and “our” refer to Everra Lane.
By visiting our website or purchasing from us, you agree to these Terms & Conditions and to any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return Policy.
These Terms apply to all visitors and customers using our website.
We may update these Terms from time to time. The version published on our website at the time of your order will apply to that purchase.
1. Eligibility & Use
By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or that you have the required permission of a parent or legal guardian.
You may not use our website or services:
- for unlawful purposes;
- in violation of applicable laws or regulations;
- to distribute viruses, malware, or other harmful technology;
- to interfere with the security or proper functioning of the website.
We may restrict access where reasonably necessary to protect our website, customers, or business.
2. General Conditions
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, obvious pricing errors, product unavailability, or misuse of our services.
Payment information is processed through secure third-party payment providers.
You may not reproduce, resell, copy, or exploit any part of our website or services without our prior written permission, except where permitted by law.
3. Website Information
We aim to keep all product descriptions, prices, images, availability information, and other website content accurate and up to date.
However, occasional errors may occur.
We may correct errors or update information where necessary. If an error materially affects an order you have already placed, we will contact you where appropriate.
4. Prices & Payment
All prices are shown in the currency displayed on the website at the time of purchase.
Applicable shipping charges, taxes, duties, or other charges will be shown where required before you complete your order.
Prices and promotions may change without notice. Any changes will not affect orders that have already been accepted, except where permitted by law.
5. Products & Availability
Products may be available only online and may be subject to limited availability.
We make reasonable efforts to display product colours, materials, dimensions, and images accurately. Actual appearance may vary slightly depending on screen settings, lighting, manufacturing differences, or other factors.
We may:
- limit quantities available for purchase;
- discontinue products;
- restrict sales where reasonably necessary;
- cancel orders where stock is unavailable.
Some products may be fulfilled and shipped by third-party fulfilment partners or suppliers.
Where import duties, taxes, or customs charges may apply, responsibility for these charges will be explained in our Shipping Policy or during checkout where applicable.
6. Orders
Submitting an order does not automatically mean that we have accepted it.
An order is accepted when we confirm the order and payment has been successfully processed, subject to product availability and fraud-prevention checks.
We may cancel or limit orders where reasonably necessary, including orders that:
- appear fraudulent;
- contain incorrect pricing caused by an obvious error;
- cannot be fulfilled;
- appear intended for unauthorized resale.
You are responsible for providing accurate contact, billing, and shipping information.
7. Shipping
Shipping times shown on our website are estimates unless explicitly stated otherwise.
Delays may occasionally occur due to carriers, customs processing, weather, peak periods, fulfilment partners, or circumstances outside our reasonable control.
Please review our Shipping Policy for current shipping information.
8. Returns & Refunds
Returns, exchanges, cancellations, and refunds are handled in accordance with our Return Policy and applicable consumer law.
Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws.
Canadian consumer protection requirements can vary by province and territory.
9. Third-Party Services
Our website may use third-party providers for services including payment processing, fulfilment, shipping, analytics, customer support, or other functionality.
Those services may be subject to their own terms and privacy practices.
We are not responsible for third-party services beyond the extent required by applicable law.
10. External Links
Our website may contain links to third-party websites.
We do not control those websites and are not responsible for their content, availability, accuracy, or privacy practices.
Use of third-party websites is at your own discretion.
11. Reviews, Feedback & User Content
If you submit reviews, feedback, photographs, comments, or other content, you confirm that you have the right to provide that content.
You must not submit content that:
- infringes the rights of another person;
- is unlawful, abusive, misleading, defamatory, or discriminatory;
- contains malware or harmful code;
- contains false or fraudulent information.
Where permitted by law, you grant us permission to use submitted content for operating and promoting Everra Lane.
12. Personal Information
We process personal information in accordance with our Privacy Policy and applicable privacy laws.
13. Errors, Inaccuracies & Omissions
Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, availability, or shipping.
We may correct these errors when discovered.
If an error materially affects your existing order, we will handle the matter fairly and in accordance with applicable law.
14. Prohibited Activities
You may not use our website to:
- engage in illegal activity;
- violate intellectual-property rights;
- harass, abuse, or discriminate against others;
- transmit malicious software;
- send spam;
- scrape or collect personal information unlawfully;
- interfere with the security of the website.
We may restrict or terminate access where these rules are violated.
15. Disclaimer & Limitation of Liability
We do not guarantee that our website will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
To the maximum extent permitted by applicable law, Everra Lane will not be responsible for indirect or consequential losses arising from use of the website or products where such limitation is legally permitted.
16. Indemnification
To the extent permitted by law, you agree to indemnify Everra Lane against losses or claims resulting from your unlawful use of our website or your material breach of these Terms.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
18. Governing Law
These Terms are governed by the laws applicable to the business operating Everra Lane, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms is intended to remove mandatory consumer rights available under applicable law.
19. Refused or Uncollected Deliveries
If a delivery is refused, not collected, or returned because incorrect delivery information was provided, we may deduct reasonable shipping, return, or handling costs actually incurred by us from any refund, where permitted by applicable law.
Any such deduction will be handled in accordance with our Return Policy and applicable consumer law.
20. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on this page.
Changes will not retroactively alter rights relating to orders already accepted, except where required or permitted by law.
21. Contact
For questions about these Terms & Conditions, contact:
Everra Lane
Email: info@everralane.com
Website: everralane.com